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A blog to share customer service related thoughts and news as well as changes to customerservicepoint. Sunday, October 02, 2005. Recently, I was informing you through www. About changes to the web site, and anything else I liked to share with you. So I have to change the address of.
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Nationally recognised qualifications certified by SQA. Customer Service Professional Qualifications have been developed by a consortium of councils to assist the Continuing Professional Development of Scottish local government staff, and to ensure that customer service levels provided by them meet and exceed even the most demanding requirements, in line with the goals of the Customer First programme. Are these for me? They are designed to be flexible and accessible by all. Where can I take part? .
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The science behind the customer experience. Enter your email address to follow this blog and receive notifications of new posts by email. The Simple Answer to the Costly Epidemic of Workplace Rudeness. No Really, These are Laughter Lines. Why the RBS Bonus Furore Should Give All Employers Pause for Thought About Rewards.